City Staff Directory
CITY SERVICES
Most Frequently Called Telephone Numbers:
City Hotline- Waco Central (254) 299-CITY (2489)
City Fax (254) 750-8032
*Call Waco Central for questions about water leaks, trash pick-up and any other questions about City of Waco services. Need information after hours? Check the ‘after hours’ page for information.
City Administration:
*Please note, sales calls need to go through the Purchasing Department.
| Bradley Ford | City Manager, City Hall – 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Deidra Emerson | Deputy City Manager, City Hall – 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Paul Cain | Assistant City Manager, City Hall – 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Ryan Holt | Assistant City Manager, City Hall – 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Galen Price (Interim) | Assistant City Manager, City Hall – 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Esmeralda Hudson | City Secretary, City Hall – 1st, Floor, 300 Austin Avenue | (254) 750-5750 |
| Jennifer Richie | City Attorney, City Hall – 2nd Floor, 300 Austin Avenue | (254) 750-5680 |
| Chris Taylor | Municipal Court Judge, 201 West Waco Drive | (254) 750-5900 |
| Ashley Nystrom | Executive Coordinator, City Hall – 3rd Floor, 300 Austin Avenue | (254) 750-5640 |
| Airport Services Joel Martinez, Director | Waco Regional Airport 7909 Karl May Drive | Main Airport Phone: (254) 750-8475 Phone: (254) 750-8656 Fax: (254) 750-8659 |
| Animal Services Trey Buzbee, Director | Waco Animal Shelter 2032 Circle Road | Animal Info/Adoptions Phone: (254) 754-1454 Main Shelter Phone: (254) 750-1765 Spay/Neuter Info: (254) 752-(SPAY) 7729 |
| Building Inspection Services Chris Valtierra, Chief Building Official | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5612 Fax: (254) 750-5624 |
| Budget Office Paul Diaz, Program Manager | City Hall – 3rd Floor 300 Austin Avenue | Phone: (254) 750-5694 Fax: (254) 750-5880 |
| Cameron Park Zoo Chris Vanskike, Director | Cameron Park Zoo 1701 N. 4th Street | Phone: (254) 750-8400 Fax: (254) 750-8430 |
| City Manager’s Office Bradley Ford, City Manager | City Hall – 3rd Floor 300 Austin Avenue | Phone: (254) 750-5640 Fax: (254) 750-5880 |
| City Secretary’s Office Esmeralda Hudson, City Secretary | City Hall – 1st Floor 300 Austin Avenue | Phone: (254) 750-5750 Fax: (254) 750-5748 Records Center: (254) 750-6600 Records Center Fax: (254) 750-6601 |
| Code Enforcement (Housing) Chris Randazzo, Supervisor | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5970 Fax: (254) 750-5624 |
| Convention & Visitor’s Bureau Todd Bertka, Director | Convention Center 100 Washington Avenue | Phone: (254) 750-5810 Fax: (254) 750-5801 |
| Cottonwood Creek Golf Course Kenny Duron, Operations Administrator | Cottonwood Creek Golf Course 5201 Bagby Avenue | Phone: (254) 745-6009 Fax: (254) 745-6017 |
| Economic Development Kent George | City Hall 300 Austin Avenue | Phone: (254) 750-5640 Fax: (254) 750-5880 |
| Employee Health & Risk Management | Operations Center 1415 North 4th Street | Phone: (254) 750-7041 Fax: (254) 750-5423 |
| Emergency Management Services (Office of Emergency Management) Elizabeth Thomas, Coordinator | 721 N. 4th Street | Phone: (254) 750-5911 Fax: (254) 750-5938 |
| Engineering Services(Public Works) Amy Burlarley-Hyland, (Interim) Director Public Works | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5440 |
| Environmental Services Mike Jones, Program Administrator | Riverside Administration 200 Colcord Avenue | Phone: (254) 750-8074 Fax: (254) 750-8005 |
| Facilities Thomas Auston, Facilities Manager | Operations Center 1415 North 4th Street | Phone: (254) 750-8082 Fax: (254) 750-8014 |
| Finance Department Janice Andrews, Director | City Hall 300 Austin Avenue | Phone: (254) 750-5758 Fax: (254) 750-5772 |
| Fire Department Gregory Summers, Fire Chief | Central Fire Station 1016 Columbus Avenue | Phone: (254) 750-1740 Fax: (254) 750-1769 Inspections: (254) 750-1740 Maintenance Shop: (254) 750-1718 Training Center: (254) 299-6531 |
| Fleet Services Larry Day, Jr., Fleet Manager | 324 Colcord Avenue | Phone: (254) 750-8059 Fax: (254) 750-8053 |
| GIS Jake Krall, Coordinator | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5658 Fax: (254) 750-5844 |
| Graphics Production Jose Zuniga, Supervisor | City Hall 300 Austin Avenue | Phone: (254) 750-5723 Fax: (254) 750-5724 |
| Health Department | Public Health District 225 W. Waco Drive | Phone: (254) 750-5450 Fax: (254) 750-5452 HIV Information: (254) 750-5499 HIV Fax: (254) 750-5480 Environmental Health: (254) 750-5464 Immunizations: (254) 750-5410 Nursing: (254) 750-5460 Nursing Fax: (254) 750-5405 Vital Statistics: (254) 750-5462 Vital Statistics Fax: (254) 750-5455 WIC – 225 W. Waco Drive: (254) 750-5474 WIC Fax: (254) 750-5415 WIC, 1105 Washington St.: (254) 750-8623 WIC, 219 S. Madison, McGregor, TX: (254) 840-4433 WIC, 112 N. Commerce, Mart, TX: (254) 876-2173 WIC at TSTC, 1420 Greenway: (254) 867-3629 |
| Housing (Code Enforcement) Galen Price, Director of Housing | City Hall 300 Austin Avenue | Phone: (254) 750-5656 Fax: (254) 750-5604 |
| Human Resources Missie Pustejovsky, Director (Civil Service Director) | City Hall 300 Austin Avenue | Phone: (254) 750-5740 Fax: (254) 750-5737 |
| Information Technology Mike Searight, Chief Information Office | 721 N. 4th Street | Phone: (254) 750-5721 Fax: (254) 750-5718 |
| Inspection Services (Planning) Clint Peters, Director | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5612 Fax: (254) 750-5624 |
| Keep Waco Beautiful (City of Waco Partner) | 502 Suite B Austin Avenue | Phone: (254) 339-1077 |
| Lake Waco Wetlands Nora Schell, Program Coordinator | 1732 Eichelberger Crossing | Phone: (254) 709-1573 Fax: (254) 750-5780 |
| Landfill David Rydl, Administrator | 11400 Old McGregor Road | Phone: (254) 299-2620 Fax: (254) 299-2619 |
| Legal Jennifer Richie, City Attorney | City Hall 300 Austin Avenue | Phone: (254) 750-5680 Fax: (254) 750-5880 |
| Library Services Essy Day, Director | Central Library 1717 Austin Avenue | Phone: (254) 750-5941 Youth Services: (254) 750-5942 Circulation: (254) 750-5943 Reference: (254) 750-5944 Genealogy/Periodicals: (254) 750-5945 Business Office: (254) 750-5990 East Waco Library, 901 Elm Ave.: Phone: (254) 750-8620 West Waco Library & Genealogy Center 5301 Bosque Blvd, Suite 275: Phone: (254) 745-6018 South Waco Library, 2737 S. 18th Street: (254) 750-8621 |
| Metropolitan Planning Organization (MPO) Chris Evilia, Program Administrator | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5650 Fax: (254) 750-1605 |
| Municipal Court Suzy Seitzler, Court Manager Municipal Court Contact Email | Municipal Court 201 West Waco Drive (Same building as Parks and Recreation) | Phone: (254) 750-5900 Fax: (254) 750-5426 |
| Municipal Information & Communication Larry Holze, Director | City Hall 300 Austin Avenue | Phone: (254) 750-5636 Fax: (254) 750-5634 |
| Neighborhood Services – Melett Harrison | City Hall 300 Austin Avenue | Phone: (254) 750-5774 Fax: (254) 750-5880 |
| Parks & Recreation Jonathan Cook, Director | Administration Offices 201 West Waco Drive (Same building as Municipal Court) Athletics Administration offices 3200 Clay Avenue | Phone: (254) 750-8080 Fax: (254) 750-8087 Park Rangers: (254) 750-8057 Athletic Programs: (254) 750-5875 Athletic Rainout Information: (254) 750-5845 Outdoor Events: (254) 750-5627 Bledsoe-Miller Community Center, 300 MLK Blvd.: (254) 750-8684 Dewey Park Community Center, 925 N. 9th St.: (254) 750-8677 Facility Rental Information: (254) 750-5980 Harrison Senior Center, 1718 N. 42nd St.: (254) 772-9317 South Waco Community Center, 2815 Speight Ave.: (254) 750-8650 Sul Ross Senior Community Center, 1414 Jefferson Ave.: (254) 752-6412 |
| Planning (Inspection Services) Clint Peters, Director | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5650 Fax: (254) 750-1605 |
| Police Department Frank Gentsch, Police Chief | Administration Offices 3115 Pine | Phone (non-emergency): (254) 750-7500 Criminal Investigation: (254) 750-7612 Crime Prevention: (254) 750-1761 Drug Enforcement: (254) 750-1750 Patrol: (254) 750-7630 Police Personnel Unit: (254) 750-7510 Records/Support Services: (254) 750-7650 Victim Services: (254) 750-7526 Teleserve (Telephone Reporting): (254) 750-7560 Family Violence: (254) 750-8608 Crimes Against Children: (254) 752-2600 |
| Properties for Sale Kendra Anderson, Property Manager | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-5672 Fax: (254) 750-1605 |
| Purchasing Kelly Holecek, Director of General Services | Operations Center 1415 North 4th Street | Phone: (254) 750-8060 Fax: (254) 750-8063 |
| Recycling Center | Cobbs Convenience Center 4214 Cobbs Drive | Phone: (254) 751-8536 |
| Recycling Services Anna Dunbar, Program Coordinator | 501 Schroeder | Phone: (254) 299-2612 Fax: (254) 299-2609 |
| Risk Management & Safety Services | Operations Center 1415 North 4th Street | Safety: (254) 750-5732 Property & Liability Claims: (254) 750-5730 Workers’ Compensation Claims: (254) 754-8061 Fax: (254) 750-5780 |
| Solid Waste Charles Dowdell, P.E. | 4214 Cobbs Drive | Phone: (254) 299-2612 Fax: (254) 299-2609 Collection: (254) 299-2612 Cobbs Convenience Center: (254) 751-8536 Landfill Scale Office (Hwy 84): (254) 299-2620 Landfill Fax: (254) 299-2619 Roll-Offs (501 Schroeder): (254) 299-2612 |
| Street Services (Public Works) Jim Reed, Streets Program Administrator | Street Services 7801 Steinbeck Bend Drive | Phone: (254) 750-8690 Fax: (254) 750-8694 |
| Texas Ranger Hall of Fame & Museum Byron Johnson, Director Tourist Information Center Susan Morton, Community Promotions Spec. | 100 Texas Ranger Trail 106 Texas Ranger Trail | Phone: (254) 750-8631 Fax: (254) 750-8629 Tourist Info Phone: (254) 750-8696 Tourist Info Fax:(254) 750-1694 |
| Traffic Services (Public Works) | Dr. Mae Jackson Development Center 401 Franklin Avenue | Phone: (254) 750-6639 Fax: (254) 750-6641 Sign Shop: 750-6608 |
| Transit Services | Transit Services 301 South 8th St., Suite 100 | Phone: (254) 750-1900 Fax: (254) 750-1901 Bus Terminal/Depot, 301 S. 8th: Depot Phone: (254) 750-1613 Depot Fax: 750-1612 Marketing Phone: (254) 750-1917 |
| Utility Services Lisa Tyer, Director | Riverside Administration 200 Colcord Ave. | Phone: (254) 299-2489 Fax: (254) 750-8032 Environmental Services: (254) 750-8006 Environmental Services Fax: (254) 750-8074 Wastewater Collection: (254) 299-2489 Water Distribution: (254) 299-2489 Water Office Billing: (254) 299-2489 Water Treatment Plant, Mount Carmel: (254) 299-2489 Water Treatment Plant, Riverside: (254) 299-2489 |
| Waco & the Heart of Texas Todd Bertka, Director | Convention Center 100 Washington Avenue | Phone: (254) 750-5810 Fax: (254) 750-5801 |
| Waco Convention & Visitor’s Bureau Todd Bertka, Director | Convention Center 100 Washington Avenue | Phone: (254) 750-5810 Fax: (254) 750-5801 |
| WCCC.TV Studio The Waco City Cable Channel Mark Randolph, Supervisor | Municipal Information City Hall 300 Austin Avenue | Phone: (254) 750-5637 Fax: (254) 750-5634 |
| WMARSS | Waco Metropolitan Area Regional Sewer System 1147 Treatment Plant Rd. (FM 434 Loop 340) | Phone: (254) 299-2450 |
| Water Office | Water Office 425 Franklin Avenue | Phone: (254) 299-2489 After 5 p.m.: (254) 299-2489 Fax: (254) 299-2437 |